Field Service Tech - Stephenville

Location: Stephenville
Type of Employment: Full-Time

Position Specifics:

Department:  Service

Reports to:    Service Manager

Supervises:   None

Purpose: Performs basic diagnostics, service repairs and maintenance work on customer agricultural and turf equipment in the field. May require some direction or guidance from the Service Manager or Shop Foreman.


- Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products.

- Participates in Service EDUCATE Training programs required for the development of skills and knowledge.

- Maintains current knowledge of John Deere and competitive products.

- Maintains condition of vehicles, inventory, tools and equipment.

- Maintains a clean work area and performs work in a neat and orderly fashion.

- Follows all safety rules and regulations in performing work assignments.

- Completes all reports and forms required in conjunction with work assignments. 

- Accounts for all time on a time card and for all material used in performing assigned duties.

Experience, Education, Skills and Knowledge:

- 5+ years of experience performing service repairs.

- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures. 

- Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.

- Ability to use Service Advisor and basic computer functions.

- Ability to operate vehicles and equipment used for diagnostic purposes.

- Proficient oral and written communication skills.

- Ability to lift at least 75 lbs. repeatedly.

- Basic Service Technician certification preferred.

- High School Diploma or equivalent experience required; Associates degree preferred.

- Valid drivers license is required.

- Fork lift license preferred.

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